Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, please contact us.

Privacy Policy for 10DLC Messaging

1. Information We Collect
   When you opt in to receive SMS messages from Seneca Family of Agencies, we collect the following information:
• Your phone number
• Message content, delivery status, and engagement data (e.g., if you clicked a link)
• Any responses you provide to our messages
2. How We Use Your Information
   We use your information to:
• Send transactional, informational, or promotional text messages per your opt-in preferences
• Improve our messaging service and ensure compliance with regulations
• Prevent fraud, unauthorized access, and abuse of our services
3. Consent & Opt-Out
   By providing your phone number, you consent to receive text messages from Seneca Family of Agencies at the number provided. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. After opting out, you may receive a final confirmation message but will no longer receive further texts. For help, reply HELP or contact [email protected]
4. Data Security
   We implement industry-standard security measures to protect your data. However, no data transmission over mobile networks can be guaranteed as 100% secure.
5. Compliance with Regulations
   We adhere to all 10DLC compliance requirements, including TCPA, CTIA, and mobile carrier guidelines. Our messaging program is intended for users in the U.S. and follows applicable privacy laws.
6. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our messaging services constitutes acceptance of the updated policy.
7. Contact Us
   If you have any questions about this policy, please contact us at:
   Send email or call 510-654-4004